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19 Posts
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90
February 23rd, 2025 15:04
U4320Q, DDPM V2.0.0.0015, A11 crashes just after opening on macOS Sequoia 15.3.1 (24D70)
After the update, I had to revert back to DDPM V1.3.2.0015, A00 because DDPM V2.0.0.0015, A11 crashes just after opening on macOS Sequoia 15.3.1 (24D70) with all permission granted as written on the Readme.txt file.
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optimum realizer
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1 Message
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February 25th, 2025 05:16
Same problem.
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFNumber containsString:]: unrecognized selector sent to instance 0x891d921279dd4a79'
-[__NSCFNumber containsString:]: unrecognized selector sent to instance 0x891d921279dd4a79
FAULT: NSInvalidArgumentException: <private>; (user info absent)
Translated Report (Full Report Below)
-------------------------------------
Process: DDPM [1266]
Path: /Applications/DDPM/DDPM.app/Contents/MacOS/DDPM
Identifier: Qisda.DDPM
Version: 2.0.0.0015 (1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2025-02-24 20:59:02.8881 -0800
OS Version: macOS 15.3.1 (24D70)
Report Version: 12
Anonymous UUID: FBE7CA39-5BD3-88FC-810D-3E134DC0619B
Time Awake Since Boot: 85 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: DDPM [1266]
Application Specific Information:
abort() called
(edited)
DELL-Chris M
Community Manager
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56.8K Posts
1
February 25th, 2025 16:11
All,
Dell Support must start a case for this. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private U2723QE Service Tag with them. State that macOS DDPM V2.0.0.0015 A11 had issue. Uninstalled it and installed previous version macOS DDPM V1.3.2.0015 A00 which works.
pasqualesimonetti
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19 Posts
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February 25th, 2025 18:06
@DELL-Chris M I clicked on Get Help Now Today at 5:44 PM and at 7:00 PM still no resolution.
The support manager only shared this link http://del.ly/61774LTtln.
But I already tried a fresh install and nothing changed.
This is not the first time that there is an issue with Dell Monitor software. That's a shame. I choose Dell to not have such issues but I was very wrong. Next time I will choose another brand. Dell has disappointed me.
DELL-Chris M
Community Manager
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56.8K Posts
0
February 25th, 2025 18:17
The cases have to be created to gather data which is then sent to the software team. The goal is to work towards a solution using the data received. That will take time.