Unsolved
1 Rookie
•
1 Message
0
58
April 22nd, 2025 17:25
U4025QW, USB-C 140W charging off, still charging, #2
How to stop Dell UltraSharp U4025QW thunderbolt/usb-C from charging my laptop?
No Events found!
Unsolved
1 Rookie
•
1 Message
0
58
April 22nd, 2025 17:25
How to stop Dell UltraSharp U4025QW thunderbolt/usb-C from charging my laptop?
Top
DELL-Chris M
Community Manager
•
56.8K Posts
0
April 23rd, 2025 14:08
* Disconnect all added USB peripheral devices FROM the U4025QW. Connect them directly to the computer
* Connect the U4025QW by itself to the computer using the provided in the U4025QW box 1.5m/4.9ft TB4 cable
* Open the U4025QW OSD Menu. See page 65
* Go to Others
-- Run Factory Reset
-- What firmware is currently installed?
* Go to Display
-- Make sure Dell Power Button Sync is Off
* Go to Personalize
-- Set USB-C Charging (140W) to Off in Off Mode
* Exit the OSD Menu and retest