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1 Rookie

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2 Posts

129

April 7th, 2025 16:37

U4025QW, MacOS won't detect external webcam/microphone

setup:

  • Surface Studio Laptop > U4025QW in Port #6 (TB)
  • M1 Mac Studio > U4025QW in Port #3 (HDMI). 
    • Port #5 (USB-C) > M1 Mac Studio (USB-A)
  • Blue Snowball Mic & Logitech Webcam connected in USB-A ports of U4025QW 

On the Surface Studio Laptop side, everything works as expected.  However, on the Mac, the webcam and mic are not detected.  I've tried factory resetting, unplugging for a minute, switching USB ports, etc. to no avail.  I'm using the included HDMI and USB-C->A cables.  

any suggestions?

9 Legend

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8.1K Posts

April 7th, 2025 16:50

  • M1 Mac Studio > U4025QW in Port #3 (HDMI). 
    • Port #5 (USB-C) > M1 Mac Studio (USB-A)

Move the USB-C from Port #5 to Port #7, that one needs to be connected to upstream.

1 Rookie

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2 Posts

April 7th, 2025 17:51

@Chino de Oro​ that did it, thank you!!!

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