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February 19th, 2025 02:36

U4025QW, Mac mini M4, ThinkPad, KVM Issues

I am at a loss for words honestly. For how much the U4025QW costs, you would think you are getting the best of the best monitors on the market currently, but I have had nothing but headaches when I try to use the single feature that swayed me to purchase the monitor, the KVM support.

I have a Mac mini M4 as my personal computer and then I have a ThinkPad laptop I use for work. I have a Thunderbolt 4 cable I use to connect and disconnect my work laptop since I have to transport that a lot and I then have my Mac mini M4 connected to my monitor through HDMI with a USB-C cable to control my keyboard and mouse.

When I work from home, I like to have the majority of my screen used for my work laptop and then I have a small portion of the rest of the screen used for my Mac mini to have personal things open at the same time. Needless to say, I am extremely disappointed with the quality of the software used to control the KVM and am very upset with how frustrating it is just to get the whole system to work seamlessly. All I want to do is plug in my work laptop, power up that and my Mac, split my screens, and use my keyboard and mouse to work on both machines at the same time.

Instead what happens is one of a plethora of issues. Sometimes the KVM simply does not connect to the Mac and I am left not being able to move my mouse to my Mac at all, other times the reverse happens where my mouse gets stuck on the Mac and I have to wait a few minutes for something to randomly happen to reconnect to the KVM (this happens over and over again throughout the day and I cannot begin to explain how frustrating it is). Other times, I get random issues where the KVM does not connect automatically, so I manually go to connect it and I get error messages about checking the local network when literally nothing changed from the previous day when it was working. This results in me having to power everything off and then back on to reset all the devices and sometimes that does not even work. Other times, when I am on my Mac when the KVM is active, my mouse glitches like crazy and I again have to wait a minute for it to stop bugging out. 

When I get everything working and it works smoothly, I love it, but this only happens like 50% of the time. The other 50% of the time, I spend so much time just trying to get things to work, which is why I am finally deciding to post here. I hit my breaking point.

Has anyone else had similar experiences? Is it potentially something I am doing wrong or is this just a known issue when you use the Dell Display and Peripheral Manager software on a Mac and a windows? I honestly do not know how much more I can take of this nonsense, so if anyone has any advice for how I can potentially fix this so on startup, everything just works and I am not spending the first 30 minutes of my work day turning things off and back on, unplugging and plugging things back in, etc. just to get everything to work like it should. 

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