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January 30th, 2025 13:17
U4021QW, DP cable connecting to DP port 1 on PRO2x
I can't get my E-Port Replicator to connect to the DP port on the U4021QW, which worked before I started using it. I cannot get their support since Dell doesn't sell this device.
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DELL-Chris M
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January 30th, 2025 14:14
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private U4021QW Service Tag with them.
The out of warranty 2008 PRO2x E-Port Plus Replicator User's Guide is here.
* What Laptop model is docked into the PRO2x?
* Undock the Laptop from the PRO2x
* Disconnect the AC power adapter from the PRO2x #7 power port
* Disconnect the U4021QW DP to DP cable from the PRO2x
* Disconnect the power cable from the rear power port on the U4021QW
* On the U4021QW, press and hold in the rear power button for 8 seconds
* Reconnect the power cable to the rear power port on the U4021QW
* Reconnect the AC power adapter to the PRO2x #7 power port
* Reconnect the U4021QW DP to DP cable to the PRO2x #8 video 1 DisplayPort connector
* Redock the Laptop to the PRO2x
* Turn the U4021QW on
* Turn the PRO2x on
What happens?