Unsolved
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February 21st, 2025 07:51
U3419W, USB glitching
I've been using this monitor with no issues for a long time. Since some months however, the USB has started glitching. I especially have issues with my Logitech Webcam as well as my USB Keyboard. The webcam is increasingly glitchy up to a point where it is not useable anymore.
The keyboard sometimes works fine, but sometimes is also not usable: when i type something, suddenly it is as if a key on the keyboard get's stuck, like I'll be typing and thennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn .... something like that happens.
Is this a known issue and is there anything to do about it, or is the screen just end of life? Would really be a shame because apart from that, the screen is still great.
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Chino de Oro
9 Legend
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8.1K Posts
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February 21st, 2025 09:55
Faulty USB port should not considered the monitor end of service life. Move the webcam and mouse/keyboard to USB port on PC will solve your current issue.
DELL-Chris M
Community Manager
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56.8K Posts
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February 21st, 2025 13:37
Other troubleshooting =
* Reconnect the the P57VD USB-B to USB-A cable on both ends
* Test those USB-A devices on all four U3419W USB-A ports
* Replace the P57VD USB-B to USB-A cable with retail USB-B to USB-A cable and retest