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January 29th, 2025 15:23
U3223QE, MacBook Pro M4, Ethernet not working
Hello,
Just connected my new U3223QE monitor to a MacBook Pro M4 with a USB-C cable. Ethernet port is not working.
Anybody had the same problem? What is the resolution? The same monitor had the Ethernet port working fine with an older Mac Pro I7.
Thanks
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DELL-Chris M
Community Manager
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January 29th, 2025 17:39
Dell never provided a macOS Realtek USB GBE Ethernet driver. The macOS should provide its own. This was proven by you on the older Mac which had the U3223QE Ethernet working. So what are the differences between the two Macs? What macOS operating system is on both Macs?
MVgalvana
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January 29th, 2025 17:58
Thanks for the reply, macos monterey was on the Os on old macbook pro i7 2016. The new mac, is macbook pro 2024 M4 and is running Sequoia 15.2.
DELL-Chris M
Community Manager
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56.8K Posts
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January 29th, 2025 18:03
So maybe Sequoia 15 needs a better Realtek USB GBE Ethernet driver? Maybe post the issue on the Apple Forum to see what they say.