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May 7th, 2025 22:24
U3011, burning mode issue
I'm using Dell U3011 & U3014 from many years. But today suddenly my U3011 is showing multiple colors switching (red, blue, green, orange, pink, white etc). I tried everything, powered off/multiples time, clicked power on button for 15 seconds, tried different computer. But my problem is not fix and I don't know to turn this mode off. Please it's a humble request, help me to fix this issue.
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DELL-Chris M
Community Manager
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56.8K Posts
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May 8th, 2025 10:49
Dell support agents cannot assist with the FSM (Factory Service Menu) BurnIn mode. You will need to search on the web for = U3011 Factory Service Menu
For out of warranty users, enter the FSM, remove the check from BurnIn mode. Then exit the FSM. Once the BurnIn mode issue starts, anytime the monitor is turned off, then on, you have to enter the FSM and disable BurnIn mode.