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39105
September 22nd, 2014 16:00
U3011, access menu/factory reset without Input Source
I'm having the no-wake-up-after-sleep problem endemic to the U3011 (and other?) dell monitors. This only seems to be fixed by power cycling the monitor, but even then it is intermittently fixed. I _think_ resetting the monitor to factory and disabling DDI/CI helps (although this may be apophenia). Unfortunately, I can't seem to figure out how to access the menu to factory reset the monitor when there is no input source. Is there a way to do this? Without an input source the monitor displays "no X connected" and the button press brings up the menu to choose input sources only.
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DELL-Chris M
Community Manager
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56.8K Posts
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September 22nd, 2014 18:00
* Turn the computer and monitor off
* Disconnect every cable from the monitor (including the power cord)
* Press and hold in the monitor power button for 15 seconds
* Reconnect the power cord to the monitor
* Reconnect ONLY one video cable from the computer video card to the monitor
* Turn the monitor on, then the computer