Unsolved
1 Rookie
•
1 Message
0
23
January 25th, 2026 08:04
U2725QE, firmware M2T102, PD handshake failure, MSI Vector 16 TB4 after Standby
Bug Description: Upon waking from S0 Modern Standby/Hibernate, the monitor briefly shows "Going to standby" and cuts 140W Power Delivery. Data/Video works, but charging (PD) fails until AC replug.
Diagnostics: Tried locking Input to Thunderbolt, disabled DDC/CI, disabled Windows Selective Suspend. Issue persists.
Workaround: Disconnect and reconnect the monitor's AC power cable. This restores 140W Thunderbolt Power Delivery until the next deep sleep cycle. (Note: Power cycling the monitor using the Monitor's power button does not resolve the issue.)
Conclusion: There is a race condition in the PD Controller wake-up logic when connected to non-Dell high-performance laptops.
No Events found!



DELL-ChrisM2
Community Manager
•
818 Posts
0
January 25th, 2026 13:20
For direct Dell Technical Support Monday through Friday, Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them and all your troubleshooting. This will in turn generate a unique Technical Support case for your unique Service Tag.
Further troubleshooting = Can you replicate the issue on a different TB4 laptop?