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November 13th, 2024 20:21
U2724DE, waking up randomly, MacBook TB
Hello,
I have a Dell U2724DE monitor. I use it with my MacBook via the Thunderbolt port. After the Macbook goes to sleep mode, my monitor also goes to standby mode, but after a while, my U2724DE monitor wakes up with uncertain intervals, states that it is looking for a thunderbolt signal, and when it cannot find one, it goes back to standby mode. This is annoying because it is constant. I have updated the firmware and browsed the settings a bit, but I could not find a solution. Do you have any suggestions?
Thanks in advance for your help.
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DELL-Chris M
Community Manager
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November 14th, 2024 13:43
Dell needs to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag and macOS version with them.