1 Rookie
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4 Posts
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49
June 16th, 2025 07:59
U2722D, cannot charge Latitude 5350
I recently got a Dell U2722D monitor and tried to charge my Dell Latitude 5350 laptop using a USB-C cable. However, I keep seeing a "Slow Charger" notice that says:
"Slow charger: Power adapter wattage is insufficient for normal operation. Attach a supported power adapter with at least 27 watts."
Is there anything I can do to resolve this, or is the monitor incompatible to charge my laptop?
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Chino de Oro
9 Legend
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8.1K Posts
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June 16th, 2025 13:52
Re: Is there anything I can do to resolve this, or is the monitor incompatible to charge my laptop?
That is correct. The U2722D is not a thunderbolt monitor and its USB-C port can deliver up to 15w, not enough to charge your laptop.
Consider to connect the laptop power adapter for charging.
Andy K
2 Intern
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176 Posts
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June 16th, 2025 15:13
Should of got the monitor we an E on the end of the model number
Ramavero
1 Rookie
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4 Posts
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June 17th, 2025 18:18
@Chino de Oro Thanks for the info! I just wonder why they promote it as if the monitor can charge a laptop, when it can’t even charge a Dell laptop.
DELL-Chris M
Community Manager
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56.8K Posts
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June 17th, 2025 22:07
@Ramavero
Clarification.
The U2722DE sales site Ports stated =
The U2722D sales site Ports did not state USB-C upstream/power up to 90W. It stated USB-C downstream power up to 15W =