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July 21st, 2025 08:43
U2422HE, updating firmware via DDPM?
Hi,
Is it possible to update firmware on a U2422HE with DDPM (Dell Display and Peripheral Manager) commands?
I have tried with : CLI.Subagent.exe /set -app=FirmwareUpdate -value="display,forcewithnotice" but the command return the following message : No updates available.
It's strange because the actual firmware for this U2422HE is M3B405 but the latest version is M3B409.
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DELL-Chris M
Community Manager
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July 21st, 2025 16:33
Per the U2422HE M3B409 firmware update, it states, "Read the Firmware Update Instructions/Readme found in the Firmware package before updating your monitor". So once you downloaded and extracted the file, did the instructions mention DDPM usage?
Ytraxx
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July 22nd, 2025 07:32
I don't want to use an manual install of the firmware. I need to deploy them with DDPM on all devices in my company. It's working with Dell Display Manager but apparently it's not working with Dell Display and Peripheral Manager.
DELL-Chris M
Community Manager
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July 22nd, 2025 12:54
Assuming that you have already read through the online DDPM Version 2.0.3 Administration Guide starting on page 21 discusses Firmware Updates? Section 3.2 Methods to Perform Mass Firmware Deployment.
DELL-Chris M
Community Manager
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56.8K Posts
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July 23rd, 2025 12:16
For the Displays team, can you post two pictures of =
U2422HE Menu--> Others showing the currently installed Firmware version?
U2422HE Menu--> Others--> Display Info showing the currently installed Firmware version?
kuvinod07
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2 Posts
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July 26th, 2025 20:12
We have the same issue with C2422HE monitors now. I was doing the update 2 weeks back from M2T112 to M2T113. But today same command ran and it says there is no new update. Is that anything changed recently ?
Ytraxx
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July 28th, 2025 13:28
@DELL-Chris M I don't see currently installed firmware version in Menu --> Others :
Same here :
(edited)
DELL-Chris M
Community Manager
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56.8K Posts
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July 28th, 2025 13:37
@Ytraxx Not from within the DDPM software. From the monitor Menu- Others =
(edited)
Ytraxx
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July 28th, 2025 14:22
@DELL-Chris M Here is :
(edited)
kuvinod07
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July 28th, 2025 16:54
Anything on why the updates are not doing while running the DDPM commands but installing manually works. This is causing a huge issue in our environment. can you please help ?
DELL-Chris M
Community Manager
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56.8K Posts
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July 28th, 2025 17:50
@kuvinod07 No updates. Thread was sent to team.