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2 Posts
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December 18th, 2024 16:32
U2419HC, no signal detected from your device for both HDMI and USC-C ports
I have 2 U2419HC monitors. One works one has stopped working. From other posts it sounds like a card has failed in the monitor. Seeking to confirm. If I use the USB-C cord or the HDMI cord on my working monitor on this second monitor the same thing happens - 'no signal from your device'. I read that Dell does not do monitor repairs. Is there no aftermarket repair options at all given Dell also does not sell monitor replacement parts?
Please confirm.
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Andy K
2 Intern
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176 Posts
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December 19th, 2024 10:59
You can sometimes get used PCBs off ebay. (from units with cracked LCDs)
Alternatively, purchase a whole monitor with cracked display off ebay, so you can see the PCB's working, and swap them over. That should give you a few spares to keep yours going.
If your using them with a laptop, I would have thought you may want to upgrade.
TwoDellsAndALady
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December 19th, 2024 13:20
@Andy K thank you for explaining the possible path. I did look at what a new one might cost. Also asking myself if I want to reclaim the space on my desktop and just have one monitor. Thanks again. Much appreciated!