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April 10th, 2016 17:00
U2415 - How to get my new monitors to stop dimming themselves
I just bought two new U2415 monitors off Newegg. They seem like decent monitors except they keep dimming themselves. This is terrible! I don't want my monitors dimming by themselves when I'm trying to use my computer! Please tell me there is a way to turn this off. I've already gone through Windows settings and turned off "Adaptive Brightness". Which make me thinks this is a problem with the monitors.
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Arsinek
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April 11th, 2016 19:00
Crisis averted!
I never touched the brightness and contrast settings. When you adjust them it warns you "Changing the contrast will disable Dynamic Contrast".
What a mess.
Arsinek
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April 11th, 2016 07:00
Unfortunately I do think it is the monitor and there is just no way to turn it off.
The operating system and graphics card are not new. My old monitors did not do this.
The product page for the U2415 even says the monitor does this.....
"Enhanced power management with PowerNap enables the Dell Display Manager to either dim the monitor to the minimum brightness level or put it into sleep mode when it is not in use."
So it sounds like a good ole fashion design flaw.
Please put in a request for a fix. Whether it be firmware or drivers or something. Either way I'm going to have to return them, unless there is some way to turn this "feature" off.
DELL-Chris M
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April 11th, 2016 07:00
I do not see anything the U2415 User's Guide, OSD (On Screen Display) Menu, page 37 which has control over this. This has to be either a setting in the operating system or within the GPU control panel.
DELL-Chris M
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April 11th, 2016 08:00
Did you install the additional Dell Displays Manager software? If yes, uninstall it, reboot, and retest. Or open it up, go to Options, remove the check. Retest.
DELL-Chris M
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April 11th, 2016 08:00
Confirmation would have to come from other owners on this Forum. He must have been talking about another model. The U2415 does not have that setting in the OSD.
Arsinek
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April 11th, 2016 08:00
I will try removing the manager software but it was doing this before I installed the manager software so I think its something that runs on the monitor itself.
Is there anyway to get a confirmation on if there is something built into the monitor that makes it do this?
I called tech support and the tech said his monitor has a setting to turn this off in OSD. But Ive been through the u2415 OSD and have seen nothing to turn it off. I think he said on his monitor its called "energy smart".
Arsinek
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April 11th, 2016 11:00
Right, he was on a different monitor. But it sounded like his monitor had a similar OSD to mine but his had an option to turn off "energy smart" and mine doesn't.
Arsinek
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April 11th, 2016 15:00