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March 11th, 2025 00:47
U2412M, brightness is too low
Hello, I am using U2412M monitor and its brightness is too low when it turns off and on. It is almost black so first time, I didn't realize that it was working. I'm using two monitors as a dual and I moved the white screen to the Dell monitor and I noticed it was on because it was faintly visible. The Dell logo is comes out properly on the monitor while I turning off and off the power several times. If I repeat this, it is restored. I am sorry that I am Korean and not good at English so I don't know if I am right. Please understand.
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DELL-Chris M
Community Manager
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56.8K Posts
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March 13th, 2025 12:31
Try step 3 here and see if it makes a difference.
DELL-Chris M
Community Manager
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56.8K Posts
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March 11th, 2025 13:25
That appears to be very old. On the rear label, what is the 20 digit serial number and build date?
hynnk
1 Rookie
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4 Posts
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March 13th, 2025 04:50
@DELL-Chris M Serial number is CN-0TVWCP-74261-418-09FL and MFG is January, 2014
hynnk
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March 17th, 2025 00:17
@DELL-Chris M Thank you so much for your advice. I tried step 3 and it works now!