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February 25th, 2025 16:13
Stylus for Dell Touch 24 Monitor
I recently purchased a Dell 24 Touch monitor and I wanted a stylus pen to use with it. I bought the Dell Active Pen - PN5122 but I can't get it to connect. There is a problem with the Dell periferal manager where the option to link a pen doesn't exist and I've had no luck with the work around either because there are no instructions for how to make the pen 'visible' to connect with my laptop. I am not even sure if this pen will work with the Dell 24 Touch monitor and can't seem to find information anywhere!
If anyone could help I would be most grateful.
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DELL-Chris M
Community Manager
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February 25th, 2025 16:27
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Dell monitor Service Tag with them.
Before our users can assist, provide this data =
What specific monitor model?
What laptop model?
What operating system?
Chino de Oro
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February 26th, 2025 07:19
Here is compatibility chart for PN5122. Besides 2-in-1, there is no compatible monitor with this active pen.
https://www.delltechnologies.com/asset/en-us/products/electronics-and-accessories/technical-support/dell-pen-compatibility-brochure-pn7522w-pn5122w.pdf
Most likely, you need a passive stylus for touch screen.