Unsolved
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March 6th, 2025 22:40
S2721HGF, power button LED on, but no backlight or OSD menu
Every month or so my monitor will just go black in the middle of use. Removing all cables and power cycling won't turn on the backlight or make the OSD menu pop up. The only solution I've found is to leave it unplugged for an hour or two and then connect it to a powered off PC.
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Quagment
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March 7th, 2025 00:23
I thought I had attached the monitor, Dell Gaming S2721HGF.
DELL-Chris M
Community Manager
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March 7th, 2025 13:39
What is the warranty status? Go HERE, enter the private Service Tag in the blank.
Next time it happens try this =
* Disconnect the power cable from the monitor
* Press and hold the monitor power button for 8 seconds
* Reconnect the power cable to monitor
* Turn monitor on
Quagment
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March 7th, 2025 18:15
@DELL-Chris M The warranty expired September of last year. The issue occurred again and the steps you provided have not resolved it.
DELL-Chris M
Community Manager
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56.8K Posts
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March 8th, 2025 12:22
Then some internal component is intermittingly failing. Time to replace the monitor.