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7 Posts
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94
March 16th, 2025 00:30
S2422HG, not detected by DDPM while it is in supported list
<S2422HG warranty expired January 22, 2025. DELL-Admin>
So yes, as the title says, after I updated to DDPM from DDM and even when I uninstalled, restarted OS and installed DDPM from its setup, it did not detect my monitor while it is supposed to be supported. Furthermore, after following the useless instruction in this topic --> DDPM issues, how to report them to Dell their chat response assumed that I want support for some hardware issue perhaps about my monitor and not DDPM as it should and redirected me to use a team for payment! I go back to the last DDM version. When I talk about cars and you understand about ships, I know where this will go.
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Speeros78
1 Rookie
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7 Posts
1
March 29th, 2025 12:19
Attempt No2..... downloaded your updated DDPM 2.0.1.16, which this time recognized my monitor BUT... I cannot add apps in color section via drag n drop this time as I can in DDM (not that there is other way since your list cannot see my drives). Returning (again) to DDM 23223 and I will bother to download and use DDPM when you will manage to make it work properly, which means 6 months to 1 year as I know you.
Conclusion.... DDM size 74MB....works like a charm....... DDPM size 740MB, FAIL !!!! Facepalm for real.
(edited)