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3 Posts

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February 4th, 2025 11:50

S2421HS, HDMI issue

Dell S2421HS

Dell S2421HS

The monitor is no longer recognising HDMI signal from my Asus Windows 11 laptop. The laptop has been tested with a different Dell monitor and the HDMI port and cable are working 100% fine. The monitor is out of warranty, and was actually a second replacement for 2 previous faulty and damaged units supplied by Dell. New HDMI cable made no difference. Is it worth trying HDMI to DP I wonder?

Thanks in advance.

James

4 Operator

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2.3K Posts

February 4th, 2025 20:29

Should be posted in the Monitor's forum ===> https://www.dell.com/community/en/topics/monitors as this has nothing to do with an XPS system. I can't seem to move it there, or I would have.

Community Manager

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56.8K Posts

February 5th, 2025 17:54

Do #3 here.

1 Rookie

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3 Posts

February 5th, 2025 18:05

Thanks Chris.

I’ve tried 3, but the monitor is still displaying “No HDMI Cable”.

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