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March 22nd, 2024 13:41
S2421HN, serial number discussion
i m curious , the serial number of a dell s2421hn monitor, is 20 digit number? or 23? because on the box are 20 digits (CN-0DTCPY-BOZ00-22Q-0SBL) and on the back of the monitor are 23 digits (CN-0DTCPY-BOZ00-22Q-0SBL-A00 ) .
A00 is a part of the SN? or it is another thing?
Which one is the serial number? thanks.
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DELL-Chris M
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March 22nd, 2024 14:17
Good question!
CN-0DTCPY-B0Z00-22Q-0SBL-A00
Serial number = CN-0DTCPY-B0Z00-22Q-0SBL
Age = (22Q date built February 26, 2022) 2 years, 25 days
Part number = DTCPY
Firmware revision = A00
robertcatu
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November 23rd, 2024 10:42
@DELL-Chris M thanks for the answer!
so the serial number is only CN-0DTCPY-BOZ00-22Q-0SBL for dell monitor s2421hn?
and the A00 is only the firmware revision and is not a part of the serial number ?
and this is valid for all s2421hn monitors?DELL-Chris M
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November 23rd, 2024 15:39
@robertcatu
DTCPY is the designated Dell part number for the S2421HN.
Axx is not part of the 20 digit serial number.
robertcatu
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November 23rd, 2024 16:06
@DELL-Chris M thanks, so the serial number is only CN-0DTCPY-BOZ00-22Q-0SBL for dell monitor s2421hn? without A00?
DELL-Chris M
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November 23rd, 2024 16:09
@robertcatu
Correct, but they are the number zero, not the letter O =
robertcatu
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November 23rd, 2024 16:38
@DELL-Chris M but on my back of the monitor is O not zero ( BOZ00) it is not ok?
DELL-Chris M
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November 24th, 2024 00:56
If I use letter O in Dell tool, it errors out.
robertcatu
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November 29th, 2024 11:29
@DELL-Chris M so, forgive me for repeating, to be sure,
the serial number is only CN-0DTCPY-BOZ00-22Q-0SBL for dell monitor s2421hn? without A00? 100% sure?
DELL-Chris M
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November 29th, 2024 13:16
@robertcatu According to the Dell internal tools, yes.