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July 20th, 2025 19:30
P3424WE, no HDMI cable, firmware bug
Hello,
In Dell P3424WE there is an bug in PBP mode when two laptops (WIN 11) are connected. When i stop Laptop connected over USB-C ... on connected over HDMI cable i see message there is no hdmi cable (sic!). Additionally as this is firmware bug it is displayed by monitor itself so it cannot be closed or hide and covers part of the screen, making it impossible to work (i can only guess intention were to display no USB-C cable but it happens on wrong Window and wrong input source - photos).
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DELL-Chris M
Community Manager
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July 20th, 2025 21:28
Clarify.
The picture shows you are turning the second PC off "Shutting down". Assume that second PC is connected by HDMI?
If so, if P3424WE Menu--> PIP/PBP--> PIP/PBP Mode is turned On, why would you turn the second PC off before turning P3424WE Menu--> PIP/PBP Mode to Off?