1 Rookie
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10 Posts
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83
March 23rd, 2025 20:31
P2424HEB, strange audio issue on Teams (and other apps)
Hi,
When on an MS Teams call, my Windows 11 volume controls don't appear to affect the call volume in the slightest. Even muting the volume via the Win 11 volume controls does not affect the Teams call volume!!
The only way I can seem to adjust the volume of the Teams call is via the monitor's display menu.
Anyone know why this might be?
Thanks!
M
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DELL-Chris M
Community Manager
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56.8K Posts
1
March 26th, 2025 17:13
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Per the online P2424HEB User's Guide page , the volume and mute for Teams is done via the buttons 11/12/13 on the P2424HEB =
zudecke12
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10 Posts
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March 26th, 2025 11:17
Bumping this, as it has been a week. Can anyone help??
zudecke12
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10 Posts
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March 27th, 2025 09:37
My first reaction was "that's so odd", but now it makes total sense. I like having a separate volume for my conf. calls. Good thinking Dell, and thanks for the help @@DELL-Chris M !