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December 26th, 2024 04:38
G2725D, Xbox Series X, HDMI, Manual Image Adjust not available
Hi there,
I’ve noticed that the image has a bit too many sharpness, and I wanted to decrease it. However I faced a problem where i cannot get into manual image adjust because it’s unavailable(grayed out). So there is a question how to access that menu? I have tried different ways such as downloading drivers for the monitor from the official website, resetting to factory settings, and locking and unlocking OSD. I would like to have a guide or advice to fix this issue. Thank you
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UnknownUsername
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February 6th, 2025 13:33
I’ve contacted Dell Tech support and here what they told me:
The Manual Image Adjust option is disabled when the computer resolution matches the monitor native resolution (QHD). It is enabled when the computer resolution does not match the monitor native resolution (QHD).
DELL-Chris M
Community Manager
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56.8K Posts
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February 6th, 2025 12:51
This is working as designed.
The Menu "Manual Image Adjust" option is disabled when the source device (PC, Xbox) resolution matches the G2725D QHD 2560x1440 resolution.
(edited)
DELL-Chris M
Community Manager
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56.8K Posts
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December 26th, 2024 15:01
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.
Before our users can assist, they need more data from you =
* What specific monitor model?
* What specific PC model?
* What GPU/video card is installed in the PC?
* List all of the available video out ports on the GPU/video card or PC itself
* How is the monitor currently connected to the GPU/video card or PC using which ports and cable?
UnknownUsername
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December 26th, 2024 15:12
@DELL-Chris M Model: Dell G2725D. I’m using it with Xbox Series X through HDMI 2.1. I tried to connect it with my laptop with hdmi as well, but there is regular integrated Intel HD Graphics 520.
UnknownUsername
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December 26th, 2024 15:14
There also is one available DP port on laptop
UnknownUsername
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December 26th, 2024 15:16
Sorry, no DP ports. I thought i have but no
DELL-Chris M
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December 26th, 2024 15:25
Go ahead and test the second HDMI in port. Another G2725D user will need to test DP to see if Manual Image Adjust is then available.
UnknownUsername
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December 26th, 2024 15:31
No it doesn’t work
UnknownUsername
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December 27th, 2024 00:01
@DELL-Chris M Does it work through the DP port? And will it work with HDMI?
DELL-Chris M
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December 27th, 2024 15:14
Unknown. Which is why I asked that other G2725D users test and post their results.
(edited)
mynames_brent
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February 4th, 2025 21:09
@DELL-Chris M Did someone figure this out because i'm trying to increase the sharpness on my monitor but can't access manual image adjust, i have tried the dp and both hdmi port.
DELL-Chris M
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February 5th, 2025 18:07
@mynames_brent On what PC model and operating system?
mynames_brent
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February 5th, 2025 21:38
@DELL-Chris M I use the Dell G2725D and I'm on Windows 11 24h2
UnknownUsername
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February 6th, 2025 13:34
And yeah, that’s how it works when i put 1080p i can go into manual image adjust, but if i have 1440p i cannot. It’s been designed like that
mynames_brent
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February 6th, 2025 16:26
@UnknownUsername Thanks, I just had to change my resolution to 1080p in the Nvidia control panel, but I had to select it under the "Ultra HD, HD, SD" tab and not under the "PC" tab.