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February 20th, 2025 13:44

G2524H, how do I get full screen use?

Hi. Just got this monitor. Not sure why I'm getting approx 22" diag view instead of the full 24.5"? Is there a setting that I'm missing? Thanks.  

Community Manager

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56.8K Posts

February 20th, 2025 20:02

Run the Built-in diagnostics page 68 and post pictures of the colored screens.

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6 Posts

February 21st, 2025 11:44

@DELL-Chris M​ Thanks for the reply.  Originally a few days ago I connected this monitor to my 15 year old Dell Windows 7 desktop, using HDMI cable (then monitor picture was not full screen).  My new XPS 8960 desktop arrived yesterday, so I connected it to the monitor with DP cable.  Now I have a full screen picture on this monitor.  

(edited)

Community Manager

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56.8K Posts

February 21st, 2025 13:57

I see. So the fault was on the Studio XPS 435T. Could have been any number of issues.

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