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2 Posts
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13
July 1st, 2025 18:42
DDPM for macOS freezes and I can't use Webcam WB3023 microphone
Everytime I start DDPM for macOS26 it freezes. I just purchased a Dell webcam WB3023 and cannot enable the microphone on the webcam b/c DDPM doesn't run. I need a resolution ASAP.
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DELL-Chris M
Community Manager
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56.8K Posts
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July 2nd, 2025 12:18
Our users need more data before they can correctly troubleshoot =
* What specific macOS computer?
* What specific macOS version?
* Are you using macOS DDPM V2.1.0.0016 A13?
* Is the Dell Webcam WB3023 USB 2.0 connecting directly to the macOS computer USB-A port? Or is it connected to an external monitor USB-A port which is in turn is connected to the macOS computer?
(edited)
davetheus
1 Rookie
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2 Posts
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July 2nd, 2025 19:56
Hi Chris.
Running Mac Studio (Apple M1 Max, 32 Gb Memory)
MacOS26 (Tahoe 26.0 Beta 2)
Yes running the latest DDPM
Dell webcam connected directly to the mac studio using the USB-A port.
DELL-Chris M
Community Manager
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56.8K Posts
0
July 3rd, 2025 12:04
@davetheus
Dell has never tested beta macOS. The last tested version is macOS 15 Sequoia.