1 Rookie
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14 Posts
6
717
September 24th, 2024 21:09
DDPM, Easy Arrange feature (bug?), macOS Sequoia 15.0
Recently upgraded to MacOS Sequoia 15.0 and appears that DDPM's Easy Arrange feature is defaulting to a double screen layout - even when otherwise deactivated.
The only solution appears to be to quit DDPM altogether.
Anyone else seeing this issue?
TIA
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uskjp
1 Rookie
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2 Posts
1
October 23rd, 2024 15:53
@Santorini41
It was released on October 21st. I resolved this issue with the version below.
https://www.dell.com/support/home/en-us/product-support/product/u4025qw-monitor/drivers
(edited)
uskjp
1 Rookie
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2 Posts
2
October 23rd, 2024 16:03
It's finally been released. I was able to resolve the issue by using the version below.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=rfn2d&oscode=mac1
DELL-Chris M
Community Manager
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56.8K Posts
1
October 21st, 2024 11:19
macOS DDPM 1.3.2.0015 released today on October 21, 2024 states =
Important Information
- This application requires the Display Data Channel/Command Interface (DDC/CI) to be enabled to work.
- This package supports the Mac 12, 13, 14 and 15 operating system.
pasqualesimonetti
1 Rookie
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19 Posts
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September 25th, 2024 09:13
Not only the Easy Arrange feature but switching between devices is also impossible. Dell Monitors are currently unusable. My opinion about Dell is deeply fallen. Without sufficient support, Dell products are only knick-knacks! THAT'S A HUGE SHAME!
(edited)
Cyber_Joe
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1 Message
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September 25th, 2024 12:41
I am having the same issue. Even when I manually select a different layout it reverts to the default 2 windows side by side layout. Also started after upgrading to Sequoia.
The-Tack
1 Rookie
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16 Posts
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September 25th, 2024 15:23
DDPM is not working in Sequoia in multiple areas, including KVM and peripherals not working. Dell appears to not have tested DDPM in Sequoia yet at all, which is crazy!
DELL-Chris M
Community Manager
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56.8K Posts
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September 26th, 2024 11:58
The latest version of macOS DDPM 1.3.1.0015 was released on July 9, 2024 and validated up to macOS 14 Sonoma released on September 26, 2023. DDPM 1.3.1.0015 was not tested with the just released macOS 15 Sequoia as all can see under, "Important Information" =
thefallguy
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14 Posts
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September 26th, 2024 20:36
@DELL-Chris M
Hi Chris - thanks for the update.
Some feedback for Dell...MacOS releases timings are no state secret and follow a fairly well established pattern of annual beta and official release....
Therefore as an Apple and Dell customer and for your (Dell's) customer retention and satisfaction, personally I would at the minimum expect Dell as a major global computing corporation to at the very least be ahead of the official OS base release timings from Apple and to be on par testing compatible software versions, *as part of the beta release* of major OS release, i.e. ahead of final OS release.
After all its why Apple go to the bother of having a beta release schedule: it's precisely aimed for developers to iron out any incompatibilities with their own software.
resting
1 Rookie
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4 Posts
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September 28th, 2024 01:38
Having the same issue. Can't switch computers with DDPM.
Please fix it soon.
It's been months since the last release on 09 Jul 2024.
DELL-Chris M
Community Manager
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56.8K Posts
2
October 2nd, 2024 14:05
DDPM 1.3.2 will have support for macOS 15 Sequoia. The release date to the applicable Monitors Drivers & Downloads page should be sometime in late October.
(edited)
srodriguez561
1 Rookie
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1 Message
2
October 4th, 2024 04:34
Dell we already got our 1st patch for macOS 15 Sequoi...This is so disappointing I have 4 useless Monitors at this point...This may be my last Dell product after this fiasco...smh...
gianlucaluisi
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1 Message
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October 9th, 2024 11:52
@thefallguy totally agree with you.
thefallguy
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14 Posts
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October 9th, 2024 15:42
@DELL-Chris M Thanks for the update Chris. I certainly hope the new release fixes all the incompatibilities. Would've been good to have this a month ago, pre-official release of Sequoia.
As per my previous comment, it appears that Dell are behind the curve on this. Other companies like Parallels, Atto Technology etc release their own updates during the Beta period prior to official OS release.
Its just good SW hygiene, good business practise and most importantly good for customer sat (and retention).
Thank you
DELL-Chris M
Community Manager
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56.8K Posts
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October 9th, 2024 18:03
I read and hear your opinions. The Dell policy will not change. Dell does not test beta OS. We wait until Apple and Microsoft release the official version. Then we do the testing and validation.
bansishment
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1 Message
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October 14th, 2024 14:44
@DELL-Chris M Thank you for the clarification. I'm in the process of purchasing a new monitor and will be sure to verify the company I purchase from will test beta OS and not wait leave applications dead while they play catchup.