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June 12th, 2025 23:10
C3422WE, firmware fail
Has anyone been able to resolve this issue? Using a Mac and a Windows, trying to update the firmware and the screen goes blank and then says update error. Used USB-C, USB-B, tried different firmware versions, nothing worked. Reason is with the Mac, webcam/mic does not work. Spoke to Dell support on the phone and they could not resolve it.
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printerdriversupport
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June 14th, 2025 12:46
Yeah, ran into the same problem with mine. Ended up using an older Windows laptop with USB-A and ran the firmware tool as admin only then it worked. Mac never worked for the update. Dell support was no help either sadly.