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109
February 16th, 2025 20:54
C2423H, problem with sound on on audio settings Zoom
On Zoom, both speakers and microphone tests are fine but no sound emerges when I return to Zoon main screen.
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Unsolved
1 Rookie
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3 Posts
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109
February 16th, 2025 20:54
On Zoom, both speakers and microphone tests are fine but no sound emerges when I return to Zoon main screen.
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DELL-Chris M
Community Manager
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56.8K Posts
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February 17th, 2025 13:13
Using Zoom on what Dell product? A Dell Laptop? A Dell monitor?
lallyp
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February 17th, 2025 14:08
@DELL-Chris M
Thanks for responding.
Del Monitor C2423H, ASUS PC. Have checked privacy setting.
DELL-Chris M
Community Manager
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56.8K Posts
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February 17th, 2025 14:15
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private C2423H Service Tag with them.
Conference monitor C2423H User's Guide
Setting Up the Monitor Webcam as Default Setting page 86
Setting Up the Monitor Speaker as Default Setting page 90
(edited)
Electric
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20 Posts
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February 19th, 2025 01:47
It sounds like the issue could be with your audio settings. First, check that the correct speaker is selected in Zoom's audio settings. Also, make sure your system volume is up and not muted. Try restarting Zoom and ensure it's updated to the latest version. If the issue continues, test sound in another app to rule out a system-wide problem. Let me know if that helps!
lallyp
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3 Posts
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February 19th, 2025 08:55
Thank you for your help. My problem is sorted!