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7925
September 24th, 2007 22:00
1704 fpt goes blank
I have a Dell 1704 FPT monitor. After about 1 1/2 years of use I came down to the office to find it completely black. I tried restarting. It flash on for a second and then went black. I connected another monitor to my computer and it works fine. I have replaced it but am wondering if this is something that I can fix fairly easily and cheaply. I can use it on my old computer. Thanks for your help
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DELL-Chris M
Community Manager
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56.9K Posts
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September 26th, 2007 11:00
Does it stay on when not connected to the PC?
DELL-Chris M
Community Manager
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56.9K Posts
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September 26th, 2007 12:00
let me check this. Please provide me with the following information in a private message, not on the board -
Name:
Shipping address:
Phone:
Service tag number:
Order number:
20 digit PPID number on the back of the monitor:
Reason: 1704 fpt goes blank
claymom
2 Posts
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September 26th, 2007 12:00