looking for best practices on hyper-V in service provider environment

Hi specialists,

one of my prospects is a local service provider that offers custom build virtual servers for hire to their business customers.

their current platform is based on Hyper-V VM's running on clustered dell servers over iSCSI to a Dell Equallogic shared storage box.

The equallogic is running out of performance & space, and they are looking into other and better vendors ;-)

I'm looking for 2 things :

* where to go to have a custom demonstration of the integration of our solutions with ms management tools? so not through video but remote webex or something like it?

* customer is looking to provide his end-customer with the possibility to take/ restore their own snapshots of their VM's. This has been positioned by our competition ofcourse, with their snapmanager for Hyper-V snap in, and we already discussed the negative sides of this solution. however, we would like to position something else, and I'm thinking direction Avamar for Hyper-V image level backup/restore, but this is only available next year. Any other solutions we can position to reach this goal? or are there better possibilities to reach the same goal?

thanks for your help.