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4 Posts
0
3107
June 12th, 2016 01:00
Dell Warranty Service down - HTTP error 503
Is anyone looking into this issue ?
Error message is 503 Service Unavailable
Request: POST http://143.166.224.244/services/assetservice.asmx
Status: 503 Service Unavailable
WARRSRV-IA02: Retries exceeded - Reason: The request failed with HTTP status 503: Service Unavailable.
No Events found!
SimonePS
4 Posts
0
July 27th, 2016 08:00
Thank you Brad, at least you're aware of the issue (and the frustration).
Dell Web Service was one major pro when we chose to remain on the Dell HW platform.
Dell-Brad G1
12 Posts
0
July 27th, 2016 08:00
I have heard from the team that owns that tool that they may be working on a replacement Warranty Tool, but they have not given an ETA. I'm sorry for the inconvenience as I know a lot of people, including myself, that use that tool.
Dell-Brad G1
12 Posts
0
July 27th, 2016 08:00
The old Xserv.dell.com asset warranty service is permanently down. For a replacement, please see the following link. http://en.community.dell.com/dell-groups/supportapisgroup/
SimonePS
4 Posts
0
July 27th, 2016 08:00
Thank you; will you update the Dell Warranty utility to point it to the new API then ?