Dell Command Warranty Utility

I went ahead and installed and configured the Dell Command Warranty Utility as part of the Dell Command Integration Suite.  Whenever I attempt to run the tool, it reads the unique service tags followed by Error: Unable to connect to the Dell Warranty service.  At first, I thought it may be firewall related, but we show the traffic going out.  The warranty logs show:

WARRCLI-CU01: *** Program Ending ***
WARRCLI-M01: *** Program Starting ***
WARRCLI-GWI01: Get warranty information
WARRCLI-GWI03: Checking for access to the Dell warranty service
WARRSRV-IA03: Time out - Retrying in 2 seconds (retry #1)
WARRSRV-IA03: Time out - Reason: The underlying connection was closed: An unexpected error occurred on a receive.
WARRSRV-IA03: Time out - Retrying in 2 seconds (retry #2)
WARRSRV-IA03: Time out - Reason: The underlying connection was closed: An unexpected error occurred on a receive.
WARRSRV-IA03: Time out - Retrying in 2 seconds (retry #3)
WARRSRV-IA03: Time out - Reason: The underlying connection was closed: An unexpected error occurred on a receive.
WARRSRV-IA02: Retries exceeded - Reason: The underlying connection was closed: An unexpected error occurred on a receive.

Error (System.Exception) at WARRCLI-M03:
Unable to connect to the Dell warranty service

WARRCLI-CU01: *** Program Ending ***

Anyone else have this issue?