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2527
September 6th, 2017 17:00
XPS 15 keyboard issue
Hi,
Just got a brand new Dell XPS 15, love it.
Have noticed an irritating keyboard quirk though.
When I type the " or ' character, it doesn't appear on the screen right away, I have to press another button (like space, or another letter) and only then is the " or ' revealed. Its actually happening right now as I type this post. This is rather irritating.
Has anyone experienced anything similar?
Thx
TKZ
PS. I have check the other characters and they all appear when I press the actual key.
No Events found!
TKZ
3 Posts
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September 8th, 2017 23:00
It looks like the machine came with a default "US International" set up. Changed it to "US QWERTY" in control panel and the matter is now resolved. Thank you.
TKZ
3 Posts
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September 6th, 2017 22:00
another thing i picked up, if I press the " key once, nothing happens, then I press " again, and they both appear. Same with the ' key.
Dell - does this sound like a faulty keyboard?
DELL-Jesse L
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17.7K Posts
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September 8th, 2017 05:00
TKZ,
Did the keyboard work correctly when you first set it up? Did you install any software prior to this happening? If no, then contact Dell Support by phone and have the keyboard replaced. The number to call is 1800-624-9896.