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December 28th, 2017 12:00

xps 13 - 9360 8th Gen i7 - Keyboard is Junk

I am not sure if the keyboard was changed on this model, but I ordered this PC during black Friday and the keyboard is as mushy as a $300 laptop. It has a vibrating and squeaking noise for some keys when I type as well. 

I own a 9343 xps 13 and the keyboard is legit and nice.

Did Dell change the keyboard on the newer model to something cheaper? If so, this POS is being returned.

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December 29th, 2017 08:00

Funny, I'm not a fan of either of the latest XPS generation keyboards (the one in both the 9x50 and 9x60 models or the one in the 9343 and 9530 models).  I wish they'd actually use the Latitude/Precision keyboards.  But yes the keyboard did change between the two XPS models you have, although a vibrating and squeaking noise suggests a problem with your specific unit rather than a design change issue.

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