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6768
July 20th, 2014 06:00
VOSTRO - 1014, Win7 pro - Speakers go silent after sometime
Hi, I have Vostro 1014 with Win7 pro and drivers intalled from the CD provided during laptop purchase. Laptop going on mute suddenly, while playing local music or youtube on internet. strange part is if if do either mute and unmute or increase / decrease volume the sound becomes audible but again gone after a 15 to 20 seconds.
But if i use a head phone or external speaker the problem doesnt occur. I have Win7 pro and respective drivers installed from the disk supplied along with my Lapop.
any resolution would be of greate help
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MANASPATEL
8 Posts
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August 2nd, 2014 14:00
It seems no expert has the answer , same problem persists even after installing Win 8 Pro
Jim Coates
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13.6K Posts
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August 3rd, 2014 06:00
I don't know what the cause might be, but usually when you have the same issue in 2 different operating systems and drivers then it is assumed to be a hardware failure.
If it were just happening in windows 8, there is a known issue where the audio repeatedly quits working. The issue was caused by a recent Microsoft update that has to be removed to fix the issue. But the update only affected Windows 8, not Windows 7.