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November 27th, 2017 12:00

Studio XPS 1647 video driver will not install

Using Studio XPX 1647 with Win 10. (Support code ) Suddenly it has lost the ability to accept the driver for the ATI Mobility Radeon HD 4670.  Dell diagnostics utility reports that the hardware is OK, but downloading from ATI the AMD 8.970.100.7000 driver fails on attempted installation.  I backed out of latest Microsoft updates to no avail.  It currently uses a generic Microsoft display driver which doesn't even recognize the screen aspect ratio.  Where do I go from here?

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17.7K Posts

November 28th, 2017 06:00

DLSTEINMETZ ,

Unfortunately, Windows 10 is not supported by Dell on this computer. Dell did not create any Windows 10 Drivers.

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