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6709
September 28th, 2010 06:00
Studio 1555, DVD drive doesn't read DVD's
hey i got a studio 1555 laptop. my dvd drive is not reading any dvds. when i put a dvd it doesnt detect it at all. when i click on dvd drive icon, it says, please insert disc and the dvd ejects out.
I have updated bios and firmware of DVD drive as well........unfortunately my warranty is going to be end in 4 days………& now I am irritated with dell customer care, cause I am trying to contact them from last month, but its always busy...dn't know how to contact them.
please help me and let me know what to do???
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ieee488
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11.1K Posts
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September 28th, 2010 06:00
I suggest you try harder to contact them unless you want to replace the drive using your own money.
Pratik_c
2 Posts
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September 28th, 2010 23:00
I know..........& I m trying too.........but they are not replying even on email, since I could not talk to them due to heavy load on their customer care service, so I have mailed them as well but I havn't got any reply from them yet.....Their service seems to be very poor to me