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December 6th, 2017 01:00

Precision 7710 can't boot up

Hi, I am having a problem with my Dell Precision 7710 laptop. Since today I had tried to press power key to boot up the laptop but the laptop will automatically shut down after few second. While booting, my laptop screen is remaining blank, keyboard light on, fan is noisy and the led indicator light was there. Please help me to resolve this problem. Thanks.

Regards,

William

4 Operator

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754 Posts

December 6th, 2017 02:00

Hi William,

Please check the diagnostic steps on pages 47 and 48 here:

topics-cdn.dell.com/.../precision-m7710-workstation_owner's manual_en-us.pdf

I would also try removing the battery and using AC power only and also removing the memory to see if that makes any difference.

Let us know how you get on.

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