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November 21st, 2017 15:00

Performance issue with Inspiron 13 2 in 1

Hi,

I am facing performance issue with my Inspiron 13 . I am getting high CPU usages with very high memory usages (always above 50%) also disk usages is always above 60% reaching 100% very quickly. In between fan kicking off .. Attached some of the screenshot I captured.

Not many software installed ..only software installed is Visual studio and IntelliJ.

Any help will be appreciated .. if not resolved I am thinking to send this back to dell.

November 22nd, 2017 10:00

May I ask what hard drive is installed on your computer like brand & model if you can find it?

6 Posts

November 22nd, 2017 10:00

It's normal 1 TB hard drive

6 Posts

November 22nd, 2017 11:00

Yes sure, Its 1 TB HDD (WD10SPCX-75KHST0)

Tried analyzing  it still same issue. No help

November 22nd, 2017 14:00

Try updating the drive firmware and check if you notice any improvements - 

6 Posts

November 25th, 2017 05:00

tried this .. but no much difference :-(

4 Operator

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4.3K Posts

November 25th, 2017 06:00

Since the thread has been marked answered, I am not sure where you are.  Can you expand your user  entry in Task Manager and find something under that?  You should be able to break out what is using the resources.

If you need to the Resource Monitor is available which may give more info.

Win 10, will at times, use quite a few resources.  Whether it is a virus scan or Windows checking your files or whatever.  It should calm down after a while.

6 Posts

November 27th, 2017 13:00

Hi ,

yes attached few screenshots , if you want can attach more.. but memory/disk usage is always high even without opening any single application .. I doubt if I have issue with hard drive.. plz advise

6 Posts

December 14th, 2017 13:00

My issue still not resolved , don't know how and why this marked as  answered.

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