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December 4th, 2017 10:00
My laptop getting restarted again and again
Hello Dell,
As soon as I switched on my laptop it showed a Dell logo for quite several time and after that it showed a light blue screen stating that " There is some problem. we'll restart you PC gor you" with a sad sign like :(. Under this message it asks to visit Windows.com for any problems. This whole screen fladhes for around 10-13 seconds and then vanishes displaying the black screen.
I don't know what to do? My important work has been stopped. Please help me as asoon as possible.
Regards
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ejn63
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December 4th, 2017 11:00
Start with the Dell diagnostics (F12 at powerup). Run an extended (NOT just quick) test on the hard drive.
If you see any errors, reply with those -- and with the full model and OS information (i.e., Inspiron 5521, XPS L502x, and Windows 10-64 bit, etc.).