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December 12th, 2017 12:00
Latitude E6430 battery bad & Keyboard not working
So this is the laptop I have an E6430. The battery is not that good and needs to be replaced. At times with this battery in the keyboard does not work. If I take out the battery and then put it back in and restart it then the keyboard works. Does this seem normal? Could a bad battery affect how the keyboard reacts.
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forjonny
2 Intern
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146 Posts
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December 13th, 2017 06:00
Yes the keyboard works without the battery.
DELL-Jesse L
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December 13th, 2017 06:00
Hi FORJONNY,
Yes, a bad battery can affect other hardware in the computer. Does the keyboard work if you remove the battery and just plug in the Power Adapter?
forjonny
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146 Posts
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December 13th, 2017 06:00
Yes it does.
DELL-Jesse L
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17.7K Posts
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December 15th, 2017 03:00
FORJONNY,
You will need to replace the battery in the system. You can contact Dell Spare Parts to purchase batteries; or search the internet if you choose too.
Dell Spare Parts
forjonny
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146 Posts
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December 17th, 2017 14:00
And the keyboard should work?