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December 27th, 2017 06:00

Inspiron 7567 Choppy/Distorted audio when not plugged in.

Hi everyone, yet another audio issue with my laptop, but might be a simple fix. Whenever my computer is off the plug (in summary, not charging), the audio turns crackly and distorted. The obvious leads me to believe that this might have something to do with power settings, but I tried playing around with mine and nothing seemed to help. Running windows 10.

3 Apprentice

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4.3K Posts

December 27th, 2017 06:00

Any chance you could check the performance parameters for each situation?  For instance, what processor speed is showing and it utilization...  Anything relevant to resource usage may give a clue.

Along the same line, If there seems to have been a change in the way the Waves UI handles plugged in audio devices..  Are you using just internal speakers or do you plug in an external headset?

System configuration?  Resolution, processor and memory plus any third party software which might effect performance?

Anything in the Event Viewer around the time the problems occurs?

No Events found!

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