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December 6th, 2017 05:00

Inspiron 5555 windows 10 FCU lots of problems

Hi , I have a dell inspiron 5555 (A10-8700P/8GB/1TB/Radeon R6 M345DX/W10) This laptop has lots of problems with Windows 10 Fall Creators Update.... This is annoying 

First of all , latest Audio driver  (6.0.1.8142 ,A07 - 13 Jun 2017) doesn't work properly , audio lags for a sec everytime I try to listen something - We need Fall Creators Update driver

Second , WLAN driver (Dell Wireless 1707 WiFi + Bluetooth Driver (10.0.0.341 ,A03 - 16 Jan 2017) its not good at all , wifi connection is awful , the problem has been happening since Windows 10 Creatos Update and I have to use Windows Update driver

Also we need new chipset update driver ....

Dell Update your drivers please .... Bad support..... 

Sorry for my english 

4 Operator

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6.4K Posts

December 6th, 2017 08:00

:emotion-2:

Please check if Go back to earlier build of windows 10 option still there in the Update & Security settings. If there's a option, I suggest you select it to go back to the previous build. Type Settings onto search box, Update & Security, and then Recovery. You could always come back later and try installing Fall update again.

4 Operator

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6.4K Posts

December 6th, 2017 08:00

If you're still experiencing problems with Audio and WIFI card, I would suggest updating the System Setup(BIOS). Please watch Dell video in link below to safety install latest BIOS version.

How to Update BIOS (Official Dell Tech Support) - YouTube

4 Operator

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6.4K Posts

December 6th, 2017 09:00

And....

Reinstall the WLAN driver, Audio and Dell Update Application in correct order.

How to reinstall drivers in the correct order | Dell US

Please check if drivers (versions), are correctly installed in either Device Manager or Programs & features. Type Device Manager onto [Cortana] search box, expand Network Adapter, right click WIFI driver, select Properties, Driver and then check Version.

Dell Inspiron 3543, windows 10:

4 Operator

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6.4K Posts

December 6th, 2017 09:00

If there are still problems with Audio and WIFI card after installing latest BIOS version:

Please reinstall chipset driver (AMD Radeon R2/R3/R4/R5/R6 and AMD Radeon R5 M335 Graphics) and then restart system.

Support for Inspiron 5555 | Drivers & downloads | Dell US

4 Posts

December 6th, 2017 10:00

My bios version is A12 (the latest) also wlan driver now works(after reinstall) but audio driver no , for example when I press a song to play, before the song, speakers make a sound like 'puff' its annoying ... I unistall the driver and now works but maybe audio driver is going to be intalled again by itself

I installed video driver from AMD 17.11.1 and works perfect

Dell drivers are outdate...

4 Operator

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6.4K Posts

December 6th, 2017 11:00

I'm assuming you download / install Realtek High Definition Audio Driver from your Dell Product Support page and restarted the system......correct ?

4 Operator

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6.4K Posts

December 7th, 2017 11:00

Please type Troubleshoot onto [Cortana] search box, and then run "Playing Audio " troubleshooter

Dell Inspiron 3048, windows 10:

4 Operator

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6.4K Posts

December 7th, 2017 11:00

Also, check out the Dell video below, hopefully it will be a help to you.

4 Posts

December 7th, 2017 11:00

Yes I exactly installed  this driver... It doesn't work properly before song, the speaker makes  'buff' sound and after that the song plays... Its like a bug

Waiting a new update from realtek and then from Delll

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