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March 15th, 2016 12:00

Inspiron 3147 wake up from sleep problem

Hey guys, i have a problem with my laptop.

Last few days, when i am trying to wake my laptop from sleep, nothing is working. Keyboard, touchpad and not even the power button helps to wake up. I have to hold the power button and turn it off, then, when laptop is starting again a message pops out, that i have to restart computer and after restart it works.

It is really annoying since i can´t leave for long, because then i need to restart again.

Anyone who can help me ?

4 Operator

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6.4K Posts

March 16th, 2016 18:00

:emotion-2:

I'm assuming you have windows 10....

If yes....

To access the full library of on-the-box Windows 10 troubleshooting wizards, follow these steps:

  1. At the desktop, click the Search the web and Windows box and type "troubleshooting".
  2. Select the Troubleshooting control panel.
  3. On the left side of the screen, select View all to get the full list of offline and online troubleshooting wizards.

1 Message

March 16th, 2016 18:00

I have the same problem, which seemed to occur following a Dell bios update. The troubleshooting guide tells me that all is well, but attempting to put the computer to sleep shuts it down entirely.

1 Rookie

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3 Posts

March 20th, 2016 14:00

Same as the guy below posted, this problem started after the new BIOS update. Can i fix it by myself somehow ?

4 Operator

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6.4K Posts

March 20th, 2016 18:00

:emotion-2:

What version of windows is on your system ? Windows 10 or windows 8.1 ?

4 Operator

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6.4K Posts

March 20th, 2016 19:00

:emotion-2:

You can use the System Restore tool which will restores your computer back to an earlier point in time.

a) Press the windows key + R key at same time.

b) Type rstrui.exe in run window and hit Enter.

c) Click System Restore

d) Click Next, you'll see the restore points

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3 Posts

March 21st, 2016 14:00

I had W 8.1. After the problems started, i tried W10 to see if it will solve it, but it didn´t help.

When i try to restore my PC, it says i can restore it only from the date of 20/03. I assume that it´s because of the W10 update. Am i screwed then ?

1 Message

March 22nd, 2016 07:00

Same problem here after the recent BIOS update. I am running Windows 8.1.

3 Posts

November 13th, 2016 20:00

Same problem here also, as of Nov 2016.

BIOS A10.

Windows 10 w/anniversary update

Dell 3147 laptop.

Goes to sleep when lid closes.... but when opening lid... it boots up from cold start.

I only use this laptop to randomly check on things throughout the day.   I can't have it take 3 minutes

to start-up.... to check something I need for 30 secs.

As a result, it is now totally pointless to have this $400 device.  It just wastes more time than it saves

me.

4 Operator

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6.4K Posts

November 14th, 2016 07:00

" I can't have it take 3 minutes to start-up.... to check something I need for 30 secs "

:emotion-2:

Hi Susan

When you 'Power On' system, it takes 3 minutes to boot into windows ? Or when you open the lid from sleep, it takes 3 minutes to boot up ?

4 Posts

December 28th, 2016 12:00

I have the exact same problem. Upgraded Bios to A10 on my Inspiron 11 3147 and now whenever I close the lid the computer does not wake up. I can hear the disk and I can hear the fan but nothing comes on the screen and I am forced to hard reboot the computer. With each hard reboot at restart the windows file system check occurs in the background and takes longer for the computer to be ready for use. This is an issue with the bios version and needs to be fixed by Dell

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