This post is more than 5 years old
1 Rookie
•
8 Posts
0
99287
April 1st, 2013 14:00
HELP PLEASE !!!
Hi!
i just bought a new dell inspiron 15-3521 today..
it had ubuntu so i formatted and installed windows 7 .. everytime i want to install the wireless drivers it comes with a failed to install.......
the log is as follows
[04/01/13 19:11:12] Update Package Execution Started
[04/01/13 19:11:12] Original command line: "F:\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE"
[04/01/13 19:11:12] DUP Framework EXE Version: 3.0.93.1
[04/01/13 19:11:12] DUP Release: 2CRMPX00-00
[04/01/13 19:11:12] Intializing framework...
[04/01/13 19:11:13] logo.png
[04/01/13 19:11:17] User Command: attended
[04/01/13 19:11:17] DUP Capabilities Value: 39845887 (0x25FFFFF)
[04/01/13 19:11:17] DUP Vendor Software Version: WLAN: 10.0.0.200 /BT: 8.0.0.209
[04/01/13 19:11:17] Local System/Model Compatible with this Package? Yes
[04/01/13 19:11:17] Local System OS Version: 6.1.0.0
[04/01/13 19:11:17] OS Compatible with this Package? Unknown
[04/01/13 19:11:17] Local System OS Language: Unknown
[04/01/13 19:11:17] Language Compatible with this Package? Unknown
[04/01/13 19:11:24] (DupAPI::ExtractPayloadTo): *** Extraction Error: 2
[04/01/13 19:11:24] Identified Behavior : attended
[04/01/13 19:11:29] logo.png
[04/01/13 19:11:29] Name of Exit Code: ERROR
[04/01/13 19:11:29] Exit Code set to: 1 (0x1)
[04/01/13 19:11:29] Result: FAILURE
[04/01/13 19:11:33] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.txt
[04/01/13 19:12:09] Name of Exit Code: ERROR
[04/01/13 19:12:09] Execution terminated at date-time 04/01/13 19:12:09
[04/01/13 19:12:09] ######
[04/01/13 19:13:26] Update Package Execution Started
[04/01/13 19:13:26] Original command line: "F:\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE"
[04/01/13 19:13:26] DUP Framework EXE Version: 3.0.93.1
[04/01/13 19:13:26] DUP Release: 2CRMPX00-00
[04/01/13 19:13:26] Intializing framework...
[04/01/13 19:13:26] logo.png
[04/01/13 19:13:41] User Command: attended
[04/01/13 19:13:41] DUP Capabilities Value: 39845887 (0x25FFFFF)
[04/01/13 19:13:41] DUP Vendor Software Version: WLAN: 10.0.0.200 /BT: 8.0.0.209
[04/01/13 19:13:41] Local System/Model Compatible with this Package? Yes
[04/01/13 19:13:41] Local System OS Version: 5.1.3.0
[04/01/13 19:13:41] OS Compatible with this Package? Unknown
[04/01/13 19:13:41] Local System OS Language: Unknown
[04/01/13 19:13:41] Language Compatible with this Package? Unknown
[04/01/13 19:13:43] (DupAPI::ExtractPayloadTo): *** Extraction Error: 2
[04/01/13 19:13:43] logo.png
[04/01/13 19:13:43] Name of Exit Code: ERROR
[04/01/13 19:13:43] Exit Code set to: 1 (0x1)
[04/01/13 19:13:43] Result: FAILURE
[04/01/13 19:13:47] logo.png
[04/01/13 19:13:47] Name of Exit Code: ERROR
[04/01/13 19:13:47] Execution terminated at date-time 04/01/13 19:13:47
[04/01/13 19:13:47] ######
[04/01/13 22:46:36] Update Package Execution Started
[04/01/13 22:46:36] Original command line: "C:\Users\Hussein\Desktop\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE"
[04/01/13 22:46:36] DUP Framework EXE Version: 3.0.93.1
[04/01/13 22:46:36] DUP Release: 2CRMPX00-00
[04/01/13 22:46:36] Intializing framework...
[04/01/13 22:46:36] logo.png
[04/01/13 22:46:41] User Command: attended
[04/01/13 22:46:41] DUP Capabilities Value: 39845887 (0x25FFFFF)
[04/01/13 22:46:41] DUP Vendor Software Version: WLAN: 10.0.0.200 /BT: 8.0.0.209
[04/01/13 22:46:41] Local System/Model Compatible with this Package? Yes
[04/01/13 22:46:41] Local System OS Version: 6.1.0.0
[04/01/13 22:46:41] OS Compatible with this Package? Unknown
[04/01/13 22:46:41] Local System OS Language: Unknown
[04/01/13 22:46:41] Language Compatible with this Package? Unknown
[04/01/13 22:46:42] (DupAPI::ExtractPayloadTo): *** Extraction Error: 2
[04/01/13 22:46:42] Identified Behavior : attended
[04/01/13 22:46:42] logo.png
[04/01/13 22:46:42] Name of Exit Code: ERROR
[04/01/13 22:46:42] Exit Code set to: 1 (0x1)
[04/01/13 22:46:42] Result: FAILURE
[04/01/13 22:46:45] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.txt
[04/01/13 22:46:57] Name of Exit Code: ERROR
[04/01/13 22:46:57] Execution terminated at date-time 04/01/13 22:46:57
[04/01/13 22:46:57] ######
[04/01/13 22:47:40] Update Package Execution Started
[04/01/13 22:47:40] Original command line: "C:\Users\Hussein\Desktop\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE"
[04/01/13 22:47:40] DUP Framework EXE Version: 3.0.93.1
[04/01/13 22:47:40] DUP Release: 2CRMPX00-00
[04/01/13 22:47:40] Intializing framework...
[04/01/13 22:47:40] logo.png
[04/01/13 22:47:48] User Command: attended
[04/01/13 22:47:48] DUP Capabilities Value: 39845887 (0x25FFFFF)
[04/01/13 22:47:48] DUP Vendor Software Version: WLAN: 10.0.0.200 /BT: 8.0.0.209
[04/01/13 22:47:48] Local System/Model Compatible with this Package? Yes
[04/01/13 22:47:48] Local System OS Version: 6.0.0.0
[04/01/13 22:47:48] OS Compatible with this Package? Unknown
[04/01/13 22:47:48] Local System OS Language: Unknown
[04/01/13 22:47:48] Language Compatible with this Package? Unknown
[04/01/13 22:47:49] (DupAPI::ExtractPayloadTo): *** Extraction Error: 2
[04/01/13 22:47:49] Identified Behavior : attended
[04/01/13 22:47:49] logo.png
[04/01/13 22:47:49] Name of Exit Code: ERROR
[04/01/13 22:47:49] Exit Code set to: 1 (0x1)
[04/01/13 22:47:49] Result: FAILURE
[04/01/13 22:47:58] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.txt
[04/01/13 22:48:45] logo.png
[04/01/13 22:48:45] Name of Exit Code: ERROR
[04/01/13 22:48:45] Execution terminated at date-time 04/01/13 22:48:45
[04/01/13 22:48:45] ######
[04/01/13 22:59:16] Update Package Execution Started
[04/01/13 22:59:16] Original command line: "C:\Users\Hussein\Desktop\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE"
[04/01/13 22:59:16] DUP Framework EXE Version: 3.0.93.1
[04/01/13 22:59:16] DUP Release: 2CRMPX00-00
[04/01/13 22:59:16] Intializing framework...
[04/01/13 22:59:17] logo.png
[04/01/13 22:59:18] User Command: attended
[04/01/13 22:59:18] DUP Capabilities Value: 39845887 (0x25FFFFF)
[04/01/13 22:59:18] DUP Vendor Software Version: WLAN: 10.0.0.200 /BT: 8.0.0.209
[04/01/13 22:59:18] Local System/Model Compatible with this Package? Yes
[04/01/13 22:59:18] Local System OS Version: 6.0.0.0
[04/01/13 22:59:18] OS Compatible with this Package? Unknown
[04/01/13 22:59:18] Local System OS Language: Unknown
[04/01/13 22:59:18] Language Compatible with this Package? Unknown
[04/01/13 22:59:20] (DupAPI::ExtractPayloadTo): *** Extraction Error: 2
[04/01/13 22:59:20] Identified Behavior : attended
[04/01/13 22:59:20] logo.png
[04/01/13 22:59:20] Name of Exit Code: ERROR
[04/01/13 22:59:20] Exit Code set to: 1 (0x1)
[04/01/13 22:59:20] Result: FAILURE
[04/01/13 22:59:23] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.txt
Please help me install this driver plzzz. and BTW its the correct driver since i got it from my service tag....
ejn63
9 Legend
•
87.5K Posts
1
April 2nd, 2013 08:00
What model card do you have?
Have you correctly followed the order of installation of drivers, rebooting when required?
www.dell.com/.../ArticleView
Are you running Windows 7 SP1?
husseinali
1 Rookie
•
8 Posts
0
April 1st, 2013 14:00
Just installed and still the same thing . :(
any other suggestions ??
ejn63
9 Legend
•
87.5K Posts
0
April 1st, 2013 14:00
No, the chipset driver.
www.dell.com/.../inspiron-15-3521
husseinali
1 Rookie
•
8 Posts
0
April 1st, 2013 14:00
yes ,, do you mean the graphics ?
yes i did install the graphics and i got intel hd graphics ..
ejn63
9 Legend
•
87.5K Posts
0
April 1st, 2013 14:00
Did you install the chipset driver? That needs to be in place before you install other drivers.
husseinali
1 Rookie
•
8 Posts
0
April 2nd, 2013 02:00
Hellooo!! any other suggestion please
husseinali
1 Rookie
•
8 Posts
0
April 2nd, 2013 07:00
IM getting fedup of this piece of shitt..
every time i try to install comes with an error unable to extract .. i downloaded the file more than 3 times and still errorsss.
<ADMIN NOTE: Profanity removed as per TOU>
Any one plzz help?
husseinali
1 Rookie
•
8 Posts
0
April 2nd, 2013 12:00
yes i am running it! do you need my service tag to check the model card??
husseinali
1 Rookie
•
8 Posts
0
April 2nd, 2013 13:00
Hi back :)
Just fixed by downloading an older wifi driver .
Thanks egn63 for at least corporating for me . I will give you 5 stars though i fixed it myself .
husseinali
1 Rookie
•
8 Posts
0
April 2nd, 2013 13:00
BTW the new dell drivers are crap due to their new extract style . If you face any problems with new ones please download older drivers , they do the trick... :) :)