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December 7th, 2017 10:00
E6430 Artifacts while external display
Hello people,
i have problem with my old E6430, which i recently got.
The problem is in artifacts, that appears when i connect some external display. The artifacts shows on display of the laptop (not on the external one) and appears only occasionaly in irregularly intervals. More, when I work on the laptop.
Doesn't matter which port I use. (D-Sub, DVI, HDMI ) I tried every possibilities including docking station, which I am using as prime.
I'm using windows 10 64bit and tried win7 as well, with all up to date drivers and bios. Nothing helped. I tried dell online diagnostic and it showed me, that everything is ok..
I already tried all my ideas.
Please, do anyone know any another posibility. What can cause these problems?
Thanks a lot for whatever...
robert p
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December 8th, 2017 07:00
Hi xaren5,
Thanks for posting.
Apologies that your system is not working as expected.
From your description, that the issue only appears when connected to an external monitor, that the issue may be in either the cable or the monitor. Have you tried your laptop with a different cable or monitor?