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December 11th, 2017 12:00

Dell XPS 13 9360 Wifi keeps dropping

I had an issue with Wi-Fi dropping every few minutes on a particular network. In my case this was Virgin Media Hub 3.0 in the UK. To identify why this was happening I went into the event log (Start -> Run -> eventvwr.msc) and then into “Applications and Services Log” > “Microsoft” > “Windows” > “WLAN-AutoConfig”.

In here I could see a loop which relates to the networking issues;

Wireless security stopped.

WLAN AutoConfig service has successfully disconnected from a wireless network.

WLAN AutoConfig service started a connection to a wireless network.

Wireless network association started.

Etc

The issue appeared to be a recent update to the drivers and so I tried some new drivers from the Killer Networking website.

https://www.killernetworking.com/driver-downloads/category/other-downloads

I used the Driver Only versions and this seemed (so far!) to have done the trick.

Thought I’d share in case anyone else has a similar issue and get it indexed by Google

December 11th, 2017 15:00

Hello OLLIEMAITLAND, 

Outdated drivers can indeed cause issues such as these. However, I wanted to mention that the latest Killer Control Center download - killernetworking.com/.../killer-control-center-x64 - also contains the latest drivers. They all install with the same package - there is no need to install drivers separately, and the Killer Control Center can significantly speed up any latency sensitive task, from gaming to browsing, so it's definitely worth using!

-- Anthony with Killer Networking

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