Unsolved
This post is more than 5 years old
1 Message
0
3763
December 11th, 2017 12:00
Dell XPS 13 9360 Wifi keeps dropping
I had an issue with Wi-Fi dropping every few minutes on a particular network. In my case this was Virgin Media Hub 3.0 in the UK. To identify why this was happening I went into the event log (Start -> Run -> eventvwr.msc) and then into “Applications and Services Log” > “Microsoft” > “Windows” > “WLAN-AutoConfig”.
In here I could see a loop which relates to the networking issues;
Wireless security stopped.
WLAN AutoConfig service has successfully disconnected from a wireless network.
WLAN AutoConfig service started a connection to a wireless network.
Wireless network association started.
Etc
The issue appeared to be a recent update to the drivers and so I tried some new drivers from the Killer Networking website.
https://www.killernetworking.com/driver-downloads/category/other-downloads
I used the Driver Only versions and this seemed (so far!) to have done the trick.
Thought I’d share in case anyone else has a similar issue and get it indexed by Google
killernetworking
93 Posts
0
December 11th, 2017 15:00
Hello OLLIEMAITLAND,
Outdated drivers can indeed cause issues such as these. However, I wanted to mention that the latest Killer Control Center download - killernetworking.com/.../killer-control-center-x64 - also contains the latest drivers. They all install with the same package - there is no need to install drivers separately, and the Killer Control Center can significantly speed up any latency sensitive task, from gaming to browsing, so it's definitely worth using!
-- Anthony with Killer Networking