This post is more than 5 years old
2 Posts
0
6640
September 25th, 2017 19:00
Dell XPS 12 9250 Wireless Not Working
I have had a Dell XPS 12 9250 that I bought in new packaging 13 months ago. About 6 weeks ago the WIFI stopped working. There is the red x that shows no connections are available. If I do a network reset the WIFI has become available when I go to a place that has a new connection. If the WIFI did not work at school, it will work when I turn on at home after the network reset, or will work at school if it did not work at home. The computer always detects the Bluetooth but not WIFI. I ran updates through Dell and Intel two weeks ago. When the tech staff at my school inserts a USB 3.0 to Ethernet PXE Boot, the device is recognizable but still not the WIFI. Previous posts on the WIFI not being recognizable on the XPS 12 were answered in the context of Windows 8 or older. Is there a solution for Windows 10? There are no connections that are currently recognizable on my device.
robert p
4 Operator
•
9.4K Posts
0
September 26th, 2017 07:00
Hi jeffmccabe,
Thanks for posting.
Here is some information you may find helpful: http://dell.to/2xDabCD
And here's a possible solution from another user who reported success by using the Intel drivers : http://dell.to/2xD1lF4
jeffmccabe
2 Posts
0
September 26th, 2017 10:00
Hi Robert
My wireless was working again, as usual, when I did a network reset last night and went from my apartment to school campus this morning . I ran both of the repairs that you suggested. There is a Red X over the signal strength but the wireless is working at the moment. The network reset option appears to be the most reliable fix to know it will work eventually. Doing so every week has become a bit frustrating.
robert p
4 Operator
•
9.4K Posts
0
September 26th, 2017 11:00
Perhaps calling Dell Tech Support for further troubleshooting might be in order.
http://dell.to/2xDIlGg