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July 20th, 2017 13:00

Bluetooth Ceases to work once Wifi is on and Connected (Latitude 7275)

It's simple, Wifi turned off - Bluetooth connects to speaker and plays audio flawlessly. Turn Wifi on and as soon as it's connected to the network, Bluetooth audio stops and will not reconnect at all. I have 3 Bluetooth speakers, all different brands and it's the same with all 3 of them. I have had 4 totally different Latitude 7275 units from different firms and all have been the same.

Tried

- Updating, deleting and restarting the Bluetooth driver and services.

- Re-pairing all speakers

- Connecting to different Wifi networks

Nothing has worked and I cannot find anyone with the same problem, despite having come across 4 with the issue... How can I fix this?

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17.7K Posts

July 21st, 2017 07:00

ValidSpider,

Log into the router and change the channel. It may be set to automatic. You may need try different channels to prevent interference with your bluetooth.

July 22nd, 2017 15:00

Thanks Jesse, changed to Channel 4 and now the issue is resolved.

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